The owner of the online store sorcerer.ee (hereinafter referred to as the online store) is SÜNKMUST OÜ (reg nr: 14810263), located at located at Kopli 27, Tallinn, Estonia. Contact email@example.com.
The conditions apply to the legal relationships that arise between the customer (hereinafter referred to as the "customer") and SÜNKMUST OÜ (hereinafter referred to as the seller) as the owner of the shopping environment located on the online store when products are bought from the online store.
Purchasing from the website implies that the customer accepts the Terms and Conditions set by SÜNKMUST OÜ. SÜNKMUST OÜ reserves the right to make changes to the Terms and Conditions.
Placing an order
Add the desired products to your shopping basket to order them. Fill in all of the required fields and choose the most suitable shipping method to complete the order. The total cost is then displayed on the screen. This can be paid securely via the following payment methods provided by Maksekeskus AS:
Estonian bank payments: Swedbank, SEB, Luminor, LHV, Coop Pank, Pocopay, Citadele
Latvian bank payments: Swedbank, SEB, Citadele and Luminor
Lithuanian bank payments: Swedbank, SEB and Luminor, Šiaulių Bankas
Buy now, pay later: Indivy, Indivy 3, Liisi ID, BigBank, Moki3, Mokilizingas
Finnish bank payments: Aktia, Ålandsbanken, Danske, Handelsbanken, Nordea, Oma Säästöpankki, OP, POP Pankki, S-Pankki, Säästopankki
Card payments: Visa / MasterCard
Gift card: Kniks gift card
NB! When using a bank link payment confirm the order and then click on the ‘Return to merchant’ button.
The personal data necessary for the execution of payments is transferred to authorized processor Maksekeskus AS. The contract enters into force when the amount payable is transferred to the bank account of the online store.
If we cannot deliver the ordered goods due to stock running out or for any other reason, the purchaser will be informed as soon as possible and the money paid (including the shipping cost) will be refunded promptly, but no later than within 14 days of receiving the notification.
All prices are displayed in euros (EUR). SÜNKMUST OÜ does not currently charge VAT because SÜNKMUST OÜ is trading below the VAT threshold. The prices do not include the shipping cost. The seller reserves the right to change the prices at any time. The customer is required to pay the price which is set at the time of placing the order.
Information of the goods is provided immediately beside the goods in the web store. All available products displayed in the online store can be added to cart. Products marked as “Out of Stock” are currently unavailable. Displayed product photos are illustrative and may differ from the actual product. Receipt of an order will be confirmed electronically in relevant e-mail with annexed conditions of agreement.
Shipping and delivery
The delivery is made by the customer's chosen delivery method, i.e parcel machine, courier service or studio pick-up. Orders are generally shipped in 3-5 days. A tracking number will be included with every shipment.
All shipments within Estonia generally arrive at the destination specified by the purchaser within 3-5 business days of the date of entry into force of the contract of sale. All shipments outside of Estonia are guaranteed to arrive within calendar days. We have the right to ship goods in up to 45 calendar days in exceptional cases.
Shipping to EE: via Omniva 2.95€, Itella 2.99€ or DPD 2.90€ parcel terminal; shipping to LV/LT: shipping to FI: via Itella Smartpost 10€; Europe shipping via Omniva 17€; International shipping via Omniva: 25€; Possibility to ship with DPD to EU: 25-45€. Price depends on the destination country and order size.
The seller takes no responsibility for issues with the delivery due to faulty information given by the customer. The seller is not responsible for parcels that go missing in the post and will not replace items that go missing because of the postal service. If the product does not arrive in good condition the customer is obliged to notify the store via firstname.lastname@example.org.
The customer has the right to return their ordered product within 14 days. The 14-day term starts with receiving the package. In order to return the product, customer must submit an according explanatory request to the e-mail address email@example.com. The seller will not accept returned products which are damaged, used or missing the original packaging. If we send out a faulty order, the customer will receive full compensation, the exception being if the customer picked a more expensive delivery method. In the case of returns, the seller will refund the product price, but will not compensate for the cost of delivery. The customer is required to cover the delivery costs. In the case of a return, the money is returned to the customer within 30 days after the product is returned. The money is returned to the same bank account from where the money was paid to the service provider.
The site sorcerer.ee and all the content is protected by Estonian and international copyright laws and is owned by SÜNKMUST OÜ. It is not allowed to use, reproduce, sell or in any way exploit the content without crediting the original source.
Sorcerer.ee will not be held responsible for any harm, damage or death caused by any service directly or indirectly provided by sorcerer.ee or that is caused directly or indirectly by SORCERER products, materials or personnel.
For any questions, please contact us via firstname.lastname@example.org.